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Guest Services


Click here to chat or text us at (518) 285-0900.

Wilton Mall Security operates 24-hours a day and patrols the mall property for your safety and assistance.  For services including lost children/parents, lost and found, and customer escorts to your vehicle, contact Mall Security at (518) 583-7817.


Our Guest Services team is proud to offer the following services during regular mall hours:

~ Mall event information
~ Directory of stores
~ Complimentary wheelchairs (with valid ID)
~ In-mall employment opportunities
~ Bus schedule information
~ Store discounts and special offers

Stroller Rentals
Stroller rentals are now available at the Ruby Tuesday/JCPenney entrance. The charge for a Smart Carte buggy is $4.00; $5.00 is charged at the time of rental and $1.00 is received upon return.

Security is available to perform the following services:
~ Security escort
~ First aid assistance
~ Lost & found
~ Lost children/parents/people in your party

Automatic Teller Machines (ATMs)
For your convenience, ATMs are located at Trustco Bank and by Guest Services.

Restrooms are located near the Mall Management offices off the Food Court.  Child changing stations are located in both the Ladies' and Mens' Rooms.
Get your fashion fix

From fresh new looks to classic styles, our stores have it all. Check out our directory to find your favorite stores, dining and more.

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Find yourself a great deal

If you're looking to save big time on your favorite brands and the latest styles, you've come to the right place. Find the perfect sale for your style today.

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Make every trip an event

Great shopping and dining is just the beginning. Check out our list of events to find the perfect addition to your shopping expedition.

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Wilton Mall


Mon - Sat: 10 AM - 9 PM
Sunday: 11 AM - 6 PM


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